Soft Cheese Selection
1 x Eden Valley Brie (230g) 1 x Eden Smokie Brie (230g) 1 x Black Dub Blue (200g) Suitable for Vegetarians
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We use 24 hour courier services to ensure your order arrives in perfect condition, we pack sensitive cheese in insulated packs and include an ice pack. We always try to process orders within 2 workingdays of receipt but we only despatch Monday to Thursday so expect a longer delay between order and delivery over the weekend (or Bank Holiday)
We hope you will enjoy our products at their best but if there is a problem then please contact us by telephone or email and we will try to resolve your query. Please see terms and conditions for further details
Appleby Creamery Ltd standard terms and conditions of sale
These Terms and Conditions explain your rights and obligations. Please read them carefully. You may have other rights granted by law and these Terms and Conditions do not affect these except if the two are inconsistent. If this is the case then these Terms and Conditions will override any other rights which you may have, unless this is not permitted by law.
Appleby Creamery Ltd is a wholly owned subsidiary of Cows and Co Group Ltd, Crofthead, Crocketford, Dumfries and Galloway, DG2 8QW.
Appleby Creamery Ltd Company number: 06415334, VAT registration 923368811
Contact details: Appleby Creamery Ltd, The Creamery, Cross Croft, Appleby in Westmorland, CA16 6HX email firstname.lastname@example.org; tel: 01768 392949
Except where a specific means of communication is required by a provision of these Terms and Conditions, if you have any complaints or comments about our service or any goods you purchase or wish to contact us for any reason connected with your order you may contact us by telephone, fax or e-mail using the contact details specified above. Communication by e-mail will be regarded for the purposes of these Terms and Conditions as being written communication.
Making a Purchase
To make a purchase from our website, add items that you wish to buy into the shopping basket. Click on the shopping basket icon & follow instructions to add your contact, delivery & payment details to complete your order.
The Contract Between Us
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Our acceptance of your order brings into existence a legally binding contract between us.
Price and Payment
The prices payable are as set out in our website at the date that your order is accepted.
You will be required to pay extra for delivery. Our delivery charges for website orders are as set out in our website which is current at the date that your order is accepted. Payment for website orders will be by PayPal.
Payment must be in pounds sterling. You do not own the goods until we receive payment in full in pounds sterling.
For orders made from the UK or the European Union, most of our food products are VAT Free. However some items may be subject to VAT at the prevailing rate (which at the time that these terms and conditions are written is 20%) and this is added to the total price.
Right for You to Cancel Your Order
If you order perishable food products the Distance Selling Regulations do not apply and you cannot cancel your contract with us for the goods.
Cancellation by us
We reserve the right to cancel the contract between us if: we have insufficient stock to deliver the goods you have ordered; we do not deliver to your area; or one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
If we do cancel your contract we will endeavour to notify you (by email where your email address has been provided) and will re-credit to your account any sum deducted by us via PayPal as soon as possible, but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
Delivery of Goods to You
We will deliver your ordered goods to the address that you provide us with, when you place your order. We will normally dispatch your goods within 2-3 business days of receiving your order. This time period or any alternative dispatch date stated in our confirmation of your order is indicative only and we cannot guarantee an exact delivery date.
If delivery cannot be made due to your absence at the time of delivery, you agree to pay any reasonable additional fees for redelivery imposed by the courier.
If the delivery company have a signed acknowledgement of delivery, this is deemed proof that delivery was made. We cannot be held liable for the alleged loss of goods if delivery was signed for by a neighbour or other third party accepting delivery in your absence. If you ask the delivery company to leave the parcel in a specified place without a signature, we cannot be responsible if the parcel is subsequently lost, stolen or damaged.
You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
Please note as we use next day couriers, we only ship to mainland UK, and some exclusions apply. We will have to refund any orders that order to addresses outside mainland UK.
Guarantee and Liability
Our goods are guaranteed free from material damage or defect (save for damage or deterioration occurring in the course of delivery). Although the greatest care will be made in packaging the goods, we cannot accept responsibility for damage sustained to them during the course of delivery.
You should inspect the goods when you receive them for defect or damage. If you find any defect or damage you must notify us as within 24 hours of receipt of the goods. Photographic evidence may be required. Notification should be in writing using the contact details specified above.
If we are responsible for the damage or defect, we can elect to refund the purchase price or provide replacement goods at no cost to you. If we elect to refund the purchase price or provide replacement goods we will be deemed to have complied with our obligations under the contract and no claim can arise out of your rejection of the original goods.
Packaging of goods sometimes varies to that illustrated on our website and/or in our catalogue. Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of our contract with you and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question.
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing that is caused by any event or circumstance beyond our reasonable control including, without limitation, bad weather (including snow, ice or flooding), accident, strikes, lock-outs and other industrial disputes, or breakdown of I.T. systems or network access.
Whenever you place an online order we'll do our very best to deliver all the items you've ordered. Occasionally, when goods are out of stock or otherwise unavailable we'll offer substitutes. We choose substitutes very carefully and offer what we believe is the most appropriate alternative to the product you've ordered. Cheese will be of similar size, recipe and flavour. If we offer substitutes we'll make this clear by detailing them on your delivery paperwork. You can refuse the substitute by returning the product to us - we will then offer a full refund. Please note this is also applicable to products within a hamper.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
Third Party Rights
Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.
These terms and conditions set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.